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Note: in-Person Visits are Paused at this time.
November 27th, 2020
Dear Golden Pond Friends and Family,
We want to make you aware that a resident has tested positive for COVID-19. The positive case was identified yesterday, and the resident is currently quarantined per guidance provided from the Colorado Department of Public Health.
Although this is the first identified case of COVID-19 among the resident population, we are certainly prepared for additional cases. The case positivity rate across Colorado has skyrocketed, and currently more than 1 in 50 Colorado residents are presumed positive for COVID-19.
In the coming days, we will again provide testing to all Golden Pond residents. Meanwhile, we strongly encourage residents self-isolate in their rooms and take necessary steps to prevent possible exposure. This includes washing hands frequently and wearing a mask while outside of the room or anytime a Golden Pond staff member enters the room.
It is our hope that by quickly taking action to prevent further spread, isolation precautions will be brief. During this period, we highly encourage family and friends to reach out to residents in whatever way possible. You can easily participate in virtual visits by scheduling an appointment at https://www.signupgenius.com/go/9040b49a8ac2ea7fb6-resident.
I will continue to keep this audience updated as we gather further information. Thank you for your support during this difficult time.
Family, Friends, and Residents,
Last week, we were made aware of a presumed positive COVID-19 case with one of our employees. Although inconclusive at the time, we took swift action to halt group activities and communal dining. We also put a pause on all in-person visitation, as recommended by the Public Health Department.
This effort proved to be successful. After testing all Assisted Living and Memory Care residents, I am happy to say that we have zero positive cases.
Unfortunately, two employees have been confirmed positive for COVID-19. Although disappointing, we are taking the necessary precautions to protect our residents and other staff members. In addition to weekly surveillance testing of employees, we will again be testing all residents throughout the remainder of this week.
While we monitor the situation and await further test results, we will follow guidance provided to us by the Colorado Department of Public Health. This will include the continuation of safety measures put into place last week. Until further notice, we will be forced to discontinue in-person visitation, communal dining, and group activities.
We hope that with regular testing and limited group interactions, we can reduce additional exposure risk resume normal operating processes within a relatively short period of time. That said, the positivity rate in Jefferson County, and across Colorado is extremely concerning. We will likely continue to see interruptions in our business over the next few months.
I have attached the Colorado Department of Public Health Holiday Guidance checklist for your review. Hopefully, it will answer some of your questions regarding visitation and precautionary measures that should be taken to protect your loved ones during the holiday season.
As always, I will continue to provide information as it becomes available. Thank you so much for your understanding and cooperation during this incredibly challenging time. Please feel free to reach out to me directly with any questions or concerns.
Family, Friends and Residents,
I have some unfortunate news to share. It was determined yesterday that a staff member is presumed positive for COVID-19. Although we are still waiting on test results, it is our belief that based on exposure and symptoms, this case will be confirmed.
To be clear, we are not yet experiencing an outbreak. No residents are currently exhibiting signs or symptoms consistent with COVID-19. However, out of an abundance of caution and based on guidance provided from the Colorado Department of Public Health, we have temporarily paused the following activities, effective immediately.
- Communal Dinning: Meals will continue to be delivered to resident rooms.
- Group activities in both Assisted Living and Independent Living have been cancelled.
- In-Person Visits have also been cancelled. Residents and family are encouraged to participate in virtual visits for the time being.
While we are currently testing employees weekly for COVID-19, this has not been the case with residents. Beginning today, and throughout the remained of the week, we will be testing all Assisted Living residents.
Additionally, we ask that residents continue to regularly use hand sanitizer and wear a face covering while out of their room.
As a note, we will continue the installation of our nurse call system. All third-party workers are tested weekly along with employees. During the installation, you will be asked to vacate your room for a short period of time. Golden Pond staff will help where necessary
Golden Pond has done a phenomenal job protecting our residents, and one another. I am extremely proud of our staff. Although not ideal, this was always a reality and we have positioned ourselves well to take on the challenge. By limiting the above-mentioned activities and reinvigorating our efforts around social distancing, face coverings and hand sanitization, I’m confident that these additional safety precautions will be short term.
Please feel free to reach out with any questions or concerns. As always, I will provide additional communication as we get more information. Thank you for your continued understanding.
Family, Friends and Residents,
As you are likely aware, the Colorado Department of Public Health and Environment recently released updated guidance on indoor visitation in residential care facilities.
Although this is certainly exciting news, it is important to understand the criteria involved in our community being able to allow such visits. The following six criteria must be met before we can permit indoor visitation:
- Degree of Community Spread – The facility must be located in a county that has less than or equal to an average of 25 new, active cases per 100,000 people over the prior 14 days. Currently, Jefferson County does NOT meet this requirement.
Facilities in counties with 26-175 new, active cases per 100,000 people over the prior 14 days. Visitors must provide documentation that they have had a negative COVID test in the 48 hours preceding the visit. Currently, Jefferson county DOES meet this requirement.
- Baseline Testing – The Facility must have conducted at least one round of testing of all staff members and residents who have left the facility in the preceding 14 days. We are working closely with the state to allocate the testing supplies necessary to meet this requirement. Look for additional communication as we begin baseline testing.
- Surveillance and Outbreak Testing – Based on several factors, including community and facility positivity rates, we plan to test employees either weekly or bi-weekly to actively prevent an outbreak.
- Outbreak Free – Golden Pond must not be experiencing a current COVID-19 outbreak.
- Personal Protective Equipment – Golden Pond must maintain a 14-day supply of PPE that would be necessary to respond to an outbreak. We currently have adequate PPE to meet this requirement.
- Critical Staffing – Golden Pond must maintain adequate staffing without using contingency staffing.
Please note that we are working closely with the state, and have been for some time, to allow indoor visitation. We are absolutely in favor of making this a reality for our residents and their families. When we are confident that we can meet the preceding six criteria, we will communicate the next steps in the process.
Thank you for your continued patience, and please reach out to me directly with any questions or concerns.
Attention Residents, Family and friends,
As many of you are aware, the Colorado Department of Public Health recently visited our community to observe infection control processes.
Although they were impressed with efforts being done to keep residents safe from COVID-19, they encourage us to revisit the recently updated COVID-19 Preparation and Rapid Response Checklist.
Most notably, residents should wear a face mask or cloth face-covering any time that they leave their room. While we certainly understand how challenging this can be, we are singularly focused on the safety of every resident.
In the coming days, we will install a hook behind the door for you to hang your mask on. Additionally, we will provide a reminder sign, encouraging you to wear a mask anytime you leave your room.
Thank you in advance for your understanding,
Family and friends,
I would like everyone to be aware of a process change taking place at Golden Pond. COVID-19 has significantly limited the amount of in-person interaction families can have with their loved ones. In turn, this has left administrative staff, including Chelsea and myself, to field an overwhelming number of calls and emails from family members seeking information.
In an attempt to increase staff efficiency and respond quicker to family concerns, we will be instituting a concierge service beginning on Monday, August 10th. Our aim is to provide a single point of contact for families who can provide faster response times by answering questions and appropriately routing communication.
Cheryl Briscoe-Jones has been hired to fulfill this role. Cheryl has experience as both a caregiver and a receptionist at Golden Pond. Although onboarding and training will likely take some time, I am confident in Cheryl’s ability to provide a much-needed resource to you and your family. Cheryl will be your eyes and ears while you are unable to be with your loved ones.
The majority of this change will be handled internally. However, if you would like to contact Cheryl directly, she can be reached at the following email address.
Thank you for your continued understanding during this difficult time. As always, please reach out with any questions or concerns.